Cleveland Watch Repair Reviews
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 54 reviews
by Louis Escalada on Cleveland Watch Repair

I had an old Timex repaired and was very pleased with the work done and especially the extra work done such as a watch band at no extra cost..I would recommend without any reservations.

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by frank bonerigo on Cleveland Watch Repair
hamilton repair

My wife has an old Hamilton watch that was worn by her father.The watch stopped running and she thought we should try to find someone to repair it. ( no easy task in 2018) After sending it to New York and finding the repair bill was much more than the value of the watch and talking to another watch repair company in Ohio I found Randal's web site and gave him a try. I highly recommend his service for these reasons:- He kept in contact with us and stated what he had to do to thetimepiece after looking at the mechanism- Once he started working on the watch that needed a replacement parthe finished the job promptly.- His cost was more than reasonable for the service and repair.- My wife now has a keepsake and working timepiece and we are very pleasedIf you have a watch that needs repaired contact Cleveland Watch before he retires. Excellent service.

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Gruen Veri-Thin Precision Service

Randall is professional and had a cherished watch back within the timeframe agreed. He was able to complete a tricky job and the watch looks great. He brought a vintage watch back to life, and gave wearability to an heirloom.

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Vintage Watch Overhaul

I live in Denver and took my watch to a local repair location and they didn't think they could get my watch in good working order, so I started an online search for a classic watch repair company. Randall came up and he was excited about the watch and pretty much guaranteed he would get it back to new. Well, he did! He quoted about 8 weeks for the overhaul and he came in right on time with a perfectly working 80 year old Seeland Quadromatic! Yep, Randall knows his stuff and does it the right way. I highly recommend you work with him on any watch repair.

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Grandpa's Omega

I could tell immediately that Randall means business - he was able to identify and date the age of my Grandfathers wristwatch from only a photo. I knew if I wanted to wear this watch on a regular basis I'd have to get it serviced professionally. I can say now I certainly came to the right place - my expectations were far exceeded when I received the watch. Thank you for the excellent service and great work!

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Omega Constellation Repairs

Randall repaired two Omega Constellations for me, both from the early 60's, one of which I will admit was kind of a disaster. It had rust on the movement, so much so that the spring detent was rusted through and broken in half. The screws were also rusty, and I'm sure difficult to remove from the movement. He overhauled the movement, cleaned out all the rust, put new crystals and crowns on both. He performed a miracle, especially on the one Constellation. The watch looks beautiful, especially with the lightly polished case, new crystal and crown, yet keeping the original hands and patina dial. I've been collecting for many years, and have used his services for a few years now, I'm always impressed.

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40's CYMA Bumper

Randall took my custom antique CYMA that I used as a beater and made it look like a million bucks. Now I don't have the heart to wear it while mowing the lawn or snow shoveling because it's too nice. You can see the before and after on his repair blog. Randall is the horology enthusiast best kept secret! He doesn't just soak your movement in gasoline, polish the case, and call it a day. Randall actually disassembles the movement, cleans the parts separately, and lubes the jewel bearings of your movement-which is crucial for longevity of the watch.

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by Steve Bookout on Cleveland Watch Repair
Randall Repaired My Coinwatch!

A local jeweler mashed the crystal and failed to get the back reinstalled during a battery replacement. ARRRGGGHHH! Out of desperation and not knowing what to do (besides having evil thoughts and assigning four letter words to the jeweler) Cleveland Watch Repair was found on the Internet and so we took a chance. Amazing--timely replies to my questions were received!! Randall turned out to be polite, to the point, no sugar coating, and up front in his communications. The watch was repaired, looks like a million dollars and my sanity restored. As far as I am concerned, the man performed a small miracle. SO, did I get value for money tendered? A definite YES! Would I be a return customer? Another definite YES! Should you be a Cleveland Watch Repair customer? Again, YES!! Cheers, Bookie

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by Ed Anderson on Cleveland Watch Repair
Watch Repair

I have been fortunate to collect several fine watches. The watchmaker I have used in the past is now in his 90’s. I have been a member of NAWCC for many years and Randall with Cleveland Watch Repair is also a member. I recently utilized his services on two of my watches. He is an absolute Pro on vintage and complicated watches! He totally disassembles the watches when he repairs and services them. I HAVE FOUND my watchmaker for future repairs and service of my watches. Randall is an excellent watchmaker!

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Highly recommended!

Randall is a true pro--I can't recommend him highly enough. I sent him my non-working vintage Timex Electronic (after several watchmakers in New York refused to look at it) and he made it run like new at a reasonable price. He went the extra mile, replacing a burned-out electronic part with one from a donor watch. I've been collecting watches and dealing with watchmakers for 25 years and Randall's thoroughness and dedication to his craft are simply outstanding. Send Randall your watch--you won't be disappointed!

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