Cleaned two of these watches and they turned out beautiful . These watches are from the early seventies. Very pleased with the service and outcome. Would definitely recommend and would use again.

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I typically do not do reviews but this will be an exception. I first sent Randall two family pocket watches. They were in rough shape but came back to me in wonderful condition! I was very pleased but no review at that time because I had 3 more watches I wanted restored. No use in giving him more business until I was done 🙂 I just received the remaining watches and I was just floored! They look brand new! I couldn't be happier. In addition to the quality of his work, he communicates very well and delivers on his promises. The entire experience was great. I would give him 10 stars if I could! Do not hesitate to use Randall for all your watch repairs. You'll be glad you did.

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Hi there, Just receive Two of my Pocket watches back from Cleveland Watch Repair and they are just Beautiful, inside and out. I Trust Randall with all my watch Repairs and you can too. Thanks Randall

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I have an early production Seiko 6139 that is very special to me. After years of wearing it the crown had popped out and I knew I had to find someone I could trust. After a great deal of research I noticed Randall was mentioned in watch forums - and had many stellar reviews of those who had vintage Seiko chronograph models in for overhaul servicing. After initial communication I sent the watch in. The result? I could not be more pleased. Randall is a true “old world” craftsman who possesses the knowledge, skill, and experience to do the job above and beyond even high expectations. The photo sent of the disassembled watch was an extra bonus - each and every part cleaned and inspected and handled with care. This man does fantastic work - and I am one happy customer.

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I had neglected a old Seiko 5 that was my Dad's (he was given as a gift and wore it for as long as I remember). Randall not only treated it with care but knowing that it was my daily watch, got it done quickly. I am in Atlanta so it was a leap of faith for me to send in the mail to someone I had not met. Randall does great work and watch looked like new. I even got pictures of the broken down watch. Thank you very much!

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I sent my "Pogue" to the wrong shop, big mistake, paid for rebuild...Then found Randall, what a blessing, period. He got it, tore it down, sent pics along procedure. Then we sent it around the world as I was deployed overseas, then furloughed back home to draw down because of virus. He got it, checked it again. I received today & very happy. The watch is close to 50 years old and gifted to me by family & I want to do the same. Now I can. Its like new, keeps bullet proof time. Randall will be my Go-To guy from now on. Its not the just the repair, Randall is a pleasure to talk to on the phone, email & just deal with. And that is half the experience or maybe more, I am very pleased with the whole experience.

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Randall was exceptionally confidence inspiring and I'm so glad that I trusted him to repair my special Brevet alarm pocket watch. He was very thorough and I am extremely pleased with the whole transaction.

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I sent Randall a dollar watch out of my 1935 Plymouth car that nobody wanted to fool with. A watch repairman that does work for me said I'd be wasting my money, it probably couldn't be repaired. Randall told me he could take care of it. Well, he was right. I have the watch back running like a new one and keeping excellent time for a dollar watch. Can't compliment him enough. He knows his stuff!!!
Don't hesitate to send him your prized time piece.

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I had Randall service and replace the crystal on my grandfather's Elgin 17. It came out looking brand new and running perfectly ! Randall is a true craftsman and a credit to his profession. I was nervous about sending anyone my heirloom but communication was excellent which put me at ease. Thanks Randall !

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Have had several watches of various makes serviced by Randall. Once again he has pulled off a miracle by restoring my old Timex I had in high school. The watch is 47 years old and had been beat up bad by daily wear on the farm, tossed in a drawer and forgotten about for years. A+ service.

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