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Cleveland Watch Repair Reviews
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Cleveland Watch Repair
Average rating:  
 104 reviews
by Jeff B on Cleveland Watch Repair
Thanks Randall

Randall did a great job cleaning up my Seiko Pogue. Watch looks vintage-great and is running better than it has in years. Work was done on time and the price was fair. Highly recommended!

Thank You!

by Carl on Cleveland Watch Repair
6309 back running like new

Thanks so much for your meticulous service of my Seiko Suwa 6309. My watch was a tool watch used by a US Navy Diver in the South Pacific since 1980. It was retired a few years ago and given to me three years ago. It was a little worse for wear since it leaked at one time. It ran but was in dire need of a service. After an internet search I found Clevelandwatchrepair.com Randall cleaned, lubricated and regulated this classic Diver and replaced all seals and a crown that was on it's last legs. He polished the Seiko Hardlex crystal to crystal clarity so a new one was not needed. The case/dial and bracelet all cleaned and looking sharp. The watch is running perfectly again. Thanks so much Randall , you are a very skilled watchmaker that I trust and I will send my other classic timepieces your way when required. Can't recommend you enough!

Thank You!

by Lorenzo Mesa on Cleveland Watch Repair
Great job!

Mr. Randall did a fantastic job. Communication throughout the process was clear and prompt. I sent him my old Seiko 6309 that had seen many battles and he returned a watch that I am sure will now last another 40 years at least.

Thank You!

by Gary Harding on Cleveland Watch Repair
Pocket Watches

" WOW just receive my two pocket watches back from Cleveland Watch Repair, Let me tell you all, If you have a old time pocket watch or clock or any time piece, give Cleveland Watch Repair a try. You won't be sorry! I been sending in, my watches for about five years now. I trust Randall, for all my watch repair. " Thank You

Thank You!

by Richard on Cleveland Watch Repair
Seiko

Randall did a fantastic job on my fathers old watch. He is quick to reply and the watch works as new. I highly recommend Randall! He repaired my watch after Seiko sent it back and claimed it was not repairable.

Thank You!

by Garret Olberding on Cleveland Watch Repair
My grandfather's watch

Randall is an artist, one who truly cares about his craft. From my research (validated by the other reviews here), he is one of the best horologists in the country, and from my experience, has not only done what he said he would but went beyond it and, in addition, has been both exceptionally fair and patient. My grandfather's watch was the last thing I had of him. Randall restored it to life. My mother was so pleased, she's hoping Randall will consider fixing another watch for her! Thank you, Randall, for all that you do, all that you know, and your commitment to your art. You return to people a connection that, without you, might have been lost forever.

Thank you!

by Curt L on Cleveland Watch Repair
Outstanding!!!

Okay...as the story was relayed to me, my watch was one of the first electronic watches to be sold publicly at retail stores. My grandfather bought one as soon as he could. He was very proud to have the latest technology of that time. For some reason, it stopped running and my father inherited the watch after his death and could never get it running again after numerous attempts. Well....I took a chance Cleveland could help, and they did. It runs beautifully thanks to the great work of Randy Z.
I am deeply appreciative of the care and time he took to get it running I just smile now when I see it working like it was meant to.
Thanks Randy!!!!

Thank You!

by Roger Holm on Cleveland Watch Repair
1951 Gruen Overhaul

Randall recently "overhauled" my 1951 graduation gift from my family Gruen Curvex 21 jewel watch, which was also missing the stem-winder wheel. He also installed a new crystal, and sent it back in perfect working order, and looking for all the world like it did brand new in 1951! This watch means a lot to me, and I'm so grateful to Randall for his great skill and artistry in being able to restore this precious gift for me! He's got to be the best at what he does! Many thanks Randall!

Thank You!

by Andrew Hanwell on Cleveland Watch Repair
More Great Work by Randall

Randall has delivered once again, this time on my Ollech & Wajs diving watch. Back in July eBay delivered it in nonworking order, which Randall discovered was caused by rust on the crown stem. Two months later he returned it in perfect order and even informed me about operating the ETA 2424 movement. I consider Randall's work to be a great investment.

Thank You!

by Gary Harding on Cleveland Watch Repair
Bezel

I just got back my 5 bezels with new glass in them, and let me tell you that they look Great. I trust all my watch repair to Randall at Cleveland Watch Repair, For he is the BEST. THANKS Randall

Thank You!

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