Service

Cleveland Watch Repair Rates
REPAIR RATES FOR WATCHES

Mechanical Watch Repair Service, Pocket, and Wristwatch
Repair, Overhaul, Clean, Lubricate, Regulate

Use the contact form to inquire about having your watch serviced before sending. Do Not Send Your Watch Without Approval 

Service Rates for Wrist and Pocket Watches, PLUS PARTS if needed and RETURN Shipping and Insurance and Evaluation

Quartz Watch Service, Cleaning, New Case Back Seal, New Battery $24.95
Timex and Dollar Watch Service, $150.00
Mechanical Wrist and Pocket Watch Overhaul, Rate is $249.00 to
$349.00 plus for additional complications
Balance Staff Replacement $65.00 labor plus $40.00 Staff, Plus Overhaul
Crystals $40.00 and up Installed with Overhaul
Mainsprings $40.00 and up with Overhaul
Advanced Regulation and Troubleshooting Charged by the Hour

Shop Rate $45.00 Per Hour or Prorated
$59.95 Charge for Watches Returned and Not Serviced
$35.00 Pictures Published of Disassembled Watch

$14.95 Return Shipping Charge by Priority Mail with Tracking within U.S. Optional Signature Required, Includes $100.00 Insurance. Additional Insurance is Extra and based on current Postal Rates. The extra insurance will be added to the shipping charge. High valued watches should be sent FedEx or UPS. No service without an email address. No International Shipping.

Not Responsible for Lost or Damaged Packages

Vintage Watch Repair

Display Your Serviced Watch

An overhaul is by disassembly, professional cleaning using a watch cleaner, proper lubrication, and extended testing. Hand polishing of case and band if requested.

  • All proper lubrication and techniques are applied. Pivots polished by hand, gears carefully cleaned and inspected.
  • Parts extra. An estimate will be given before the service begins.
  • You will be kept updated via email.
  • Payment by check or PayPal. Make checks payable to: Cleveland Watch Repair. PayPal email address for sending payment is randall@clevelandwatchrepair.com.
  • Watches are tested up to a week after service and before sent back.

To have your watch considered for repaired, first contact me at, randall@clevelandwatchrepair.com or use the contact form and tell me what kind of watch you have and what the service need is. Watches must be sent in by mail to the P.O. Box, No Walk-In Location. For UPS, and FedEx, I can provide a street address. Please, ship watch insured if desired and use tracking. Place my email address in the tracking so I can monitor its arrival. Please pack watch carefully. Do not send original boxes. Include all your contact information including return shipping address and mark what is wrong with the watch. Send watch to C. W. R., Randall Zadar, P.O. 361009, Strongsville, OH 44136. When your watch arrives, I will let you know. Please note, If you have an important event you need the watch for, like a gift, please allow sufficient time for the repair. Repairs can take three to six weeks and longer, depending on many factors like backlog, parts search and meticulous workmanship.

Cleveland Watch Repair

 

Warranty is limited to our discretion, up to 12 months, and within reason on work performed. Watches sold, mishandled, not wound correctly or dropped after service are not covered. Mishandled watches resulting in a broken balance staff, jewels, pivots, crystals, and other parts are not covered. Broken mainsprings and other parts are not covered unless those parts were replaced. After service, all watches are placed on extended testing. They can vary plus or minus, depending on temperature, position and how often you wind it. Some vintage watches can vary a couple of minutes per day. Watches sent back and not covered under warranty will be charged labor, parts and return shipping. It is recommended to keep vintage watches from water. Be careful even washing your hands. Avoid rain and high moisture environments. Most vintage watches were not designed to be waterproof or dust proof. If your watch has water damage, it will not be covered by warranty. You must fully wind a mechanical watch daily for good timekeeping, preferably, every 12 hours or less. Wind your watch slowly clockwise until it stops unless it is an automatic, then wind until you feel some resistance, generally 30 to 60 half turns of the crown. If your watch is an automatic and does not manual wind, it is recommended to gently shake the watch side to side for a couple of minutes spinning the rotor inside and winding the watch, before wearing it to get the mainspring started. If your watch has rapid day/date advance, do not advance until well past midnight to avoid damage to the mechanism. Keep vintage watches from rough activity, sports, construction, hammering, golfing, exercising. Most vintage watches have no shock protection and damage can occur if dropped or receive a sudden shock. A watch overhaul does not cover everything that can go wrong with a watch in the future, it is limited in scope because too many variables are out of our control and a watch is a very delicate device.

Thank you.

 

Cleveland Watch Repair

Send Watch Priority Mail to Secure Post Office Box:

C. W. R.
Randall Zadar
P.O. Box 361009
Strongsville, OH 44136 

Street Address for FedEx and UPS Provided by Request
Watches Returned by Priority Mail

Phone: 440-878-1474, Prefer Email

Instructions for Sending in Your Watch and Terms and Conditions

– Watch Must Be Approved Before Sending In
– Watch Must Be Sent in to P.O. Box for Service – Will be Returned by Priority Mail
– Package Watch Securely – Use Bubble Wrap and a Sturdy Box – Tape it Well
– Do Not Send Original Watch Box, Packaging Not Returned
– Send Wristwatch with Band on, or Include New Band if Possible
– List Service Needed and Any Special Instructions
– Include All Your Contact Information, and Return Address
– Watches Returned by Priority Mail, FedEx and UPS is an Additional Charge
– Use Tracking, Add Insurance if Needed
– HAND Package to Clerk and Get a RECEIPT
– Use C.W.R. or my Name on the Label
– DO NOT Write the word “Watch” or “Fragile” on the Box
– Please Notify Me the Package has Been Sent and Email Me the Tracking Number
– Estimate Will Be Given When Watch is Received, Evaluated and Checked-In
– $49.95 Charge for Watches Returned After Estimate and Not Serviced
– $35.95 to Photograph Watch Service, MUST be requested before service starts
– Watches are Placed in Line for Service and Worked on in that Order
– Turnaround Time is Three to Six Weeks, Allow Enough Time
– Payment by Check, Money Order or PayPal Before Work Begins
– PayPal Account for Payment: randall@clevelandwatchrepair.com
– $14.95 Return Shipping Charge for Priority Mail in a 7″ x 7″ x 6″ Box
– Optional Signature on Delivery if Requested
– $100.00 Insurance Included Priority Mail
– Additional Insurance is Extra Based on USPS Current Rates if Requested
– Post Overhaul Troubleshooting For Unforeseen Problems is an Additional Charge
– Watches Are Tested After Service for up to a Week Before Shipping Back